Privacy Policy

Effective Date: 01/01/2026
Company: Tranquil Miles
At Tranquil Miles, discretion and confidentiality are fundamental to the experience we provide. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with applicable California privacy laws.
1. Information We Collect
We may collect:

• Personal identifiers (name, phone number, email address)

• Reservation details (pickup/drop-off locations, travel schedules, preferences)

• Payment details (securely processed via trusted third-party providers)

• Device and browsing data (IP address, cookies, analytics)

2. How We Use Your Information
Your information is used to:

• Confirm and manage your reservations

• Provide real-time service updates (including chauffeur coordination)

• Personalize your experience and preferences

• Maintain security and comply with legal obligations

3. California Privacy Rights (CCPA/CPRA)
California residents have the right to:

• Request access to personal data we collect

• Request deletion of personal data (subject to legal exceptions)

• Opt out of the sale or sharing of personal data (we do not sell personal data)

To exercise these rights, contact us at: info@tranquilmiles.com
4. Data Sharing
We share information only when necessary:

• With chauffeurs and dispatch teams to fulfill your service

• With payment processors for secure transactions

• When required by law or regulatory authorities

5. Data Security
We implement industry-standard safeguards to protect your information. While no system is entirely immune, we prioritize confidentiality at every level.
6. Data Retention
We retain information only as long as necessary for operational, legal, and service purposes.
7. Contact
Email: info@tranquilmiles.com
Phone: 415-686-8015